AutomationTravel & Tourism

Overview

Client: The Customer is a multi-business organisation that operates in a variety of industries, including tourism, hospitality, and restaurants. They had an IT infrastructure of over 50 servers with a variety of interconnected systems such as a travel website, CRM, a data warehouse,and others that were well maintained and met their business objectives.

They received effective management of their IT infrastructure and profited from the high availability of the IT infrastructure thanks to the DevOps methods that Fluidech presented and implemented. As a consequence of Fluidech’s DevOps engineers’ efforts, the Customer was able to improve the online business on a regular basis.

Challenges

The number of the Customer’s clients was rapidly increasing together with their needs, so the Customer needed to frequently update their applications to keep their clients satisfied. To meet these and other business needs, the Customer needed their IT infrastructure properly managed, regularly enhanced without critical operational errors and system failures, and continuously monitored to make sure their web services were highly available.

Solution

Fluidech deployed a team of DevOps practitioners with system administration skills to handle the Customer’s infrastructure management duties as well as software development. We sought to substantially accelerate the delivery of new software features, repairs, and updates in accordance with the Customer’s business objectives by merging the efforts of development (Dev) and operations (Ops) professionals. The Customer’s IT architecture had three essential components that were all interconnected: a travel website, CRM, and data warehouse.

Accomplished: Fluidechs DevOps practitioners developed the continuous integration and continuous delivery (CI/CD) pipeline to manage the Customer’s website.

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